Four Points By Sheraton Auckland | City stay in Auckland | Book Now

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Key details

About the Hotel

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010

Steps from Auckland Town Hall

Great

8.5

8.9

/10

4.5

4.3

Loved by guests

Comfortable beds
Delicious meals
Cute team
Central location
Late checkout

"We checked in at room 2001 specifically for the SkyTower views in prep for the new years."

Kina K

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"Handy rooftop bar with a massive selection of gins ?"

Jeni from New Zealand

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"The room we stayed was with a view of the Sky City, which is the highest point in the Southern hemisphere."

Anonymous

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Location

Four Points by Sheraton Auckland is located in the Aotea Arts Quarter, providing guests with immediate access to cultural landmarks. Aotea Square, The Civic, Auckland Town Hall, and Auckland Art Gallery are all within walking distance. Additionally, numerous shops and restaurants can be found in the Central Business District, enhancing the urban experience.

Rooms

The hotel offers spacious accommodations featuring signature bedding and large bathrooms. Rooms on higher floors provide breathtaking views of the city skyline, while suites include separate living areas and select balconies. This layout caters to both families and professionals needing additional space for work or leisure.

Dining

Queen's Head Bar & Eatery serves a menu that emphasizes New Zealand and international cuisine, showcasing locally sourced ingredients. For a more refined experience, The Churchill offers panoramic views as Auckland's highest rooftop bar, specializing in a curated selection of gins. Guests can enjoy culinary delights for breakfast, lunch, and dinner within the hotel.

Wellness

Guests can maintain their fitness routine in the 24-hour fitness center equipped with a variety of exercise equipment. Spa Nomad provides an opportunity for relaxation with on-demand wellness treatments that can be scheduled directly in guest rooms. This convenient service supports self-care while enjoying hotel accommodations.

Business and Events

The Queen's Head Ballroom offers 195 square meters of versatile event space, suitable for corporate functions and social celebrations. Attendees can utilize accessible amenities and technology for seamless meetings and events. This dedicated space caters to both professional and private gatherings.

Highlights

Location: Aotea Arts Quarter, close to cultural landmarks

Rooms: Spacious accommodations with skyline views

Dining: Queen's Head Bar & Eatery for local cuisine

Wellness: Spa Nomad for in-room treatments

Business: Queen's Head Ballroom for events

Must-do experiences

Savor Fish & Chips at the famous Bottomless Fryer on Victoria St.
Visit the Auckland War Memorial Museum for Maori culture insights.
Climb Mount Eden for stunning panoramic views of Auckland.
Wander through the vibrant La Cigale Market for fresh local produce.
Explore the hidden gems at the Auckland Art Gallery Toi o Tāmaki.

See hotel location on map

Guest Emotional Experience

Shine on SocialsPicture-perfect view

“Was nice to finish our night out with a nightcap at the Rooftop bar and view of sky tower lit up.”

Annette from New Zealand

Quiet Nights for Busy DaysBlissful quiet!

“Hotel best soundproofing EVER! Our room was right across from elevator and never heard a single noise.”

Rita

Explorers, Not TouristsWalkable explorations

“Being downtown was great as we could walk to the pier and the nearby parks and museums.”

MiklosSz97

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Superior King Room City View

2 persons

23 m²

1 King-size bed

Shower

Heating

room details

Corner Room King Bed

2 persons

33 m²

1 King-size bed

Shower

Heating

room details

Superior Sky Tower Room King Bed

2 persons

23 m²

1 King-size bed

Shower

Heating

room details

Superior King Room

2 persons

23 m²

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Live entertainment

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Four Points By Sheraton Auckland presents two distinct dining experiences that delight the palate and capture the essence of local and international flavors. Guests can savor gourmet dishes in a modern setting at the Queen's Head Bar & Eatery or unwind with innovative cocktails and light bites while enjoying stunning views from The Churchill, Auckland's highest rooftop bar.

Four Points By Sheraton Auckland Restaurant photo

Queen's Head Bar & Eatery

International with local influences

Ambiance

Modern dining space with plush blue velour couches and pale parquet floors, overlooking Queen Street.

Key Offerings

Signature dishes include line-caught snapper ceviche, Korean fried chicken, and the locally developed Te Mana lamb, alongside a variety of pizzas and pub classics like fish and chips.

Reservation

Not needed

Open daily from 06:30 to 22:30 for breakfast, lunch, and dinner.

The Churchill

International light fare

Ambiance

Lively rooftop bar featuring expansive city views and an inviting atmosphere, perfect for relaxing with friends.

Key Offerings

Light bites and creative cocktails including a selection of 10 gins, 10 tonics, and 10 botanicals to customize the ideal gin and tonic.

Reservation

Not needed

Open Tuesday to Saturday from 16:00 to 00:00 for lunch and dinner.

Location

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010

Map view

396 Queen Street, Main Reception Entrance 110 Mayo, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

760 m

Park

Auckland War Memorial Museum

1.8 km

Museum

New Zealand Maritime Museum

1.5 km

Landmark

Viaduct Harbour

2.1 km

Event hall

SKYCITY Auckland Convention Centre

690 m

Stadium

Spark Arena

1.8 km

Square

Vulcan Lane

830 m

Shopping Area

Victoria Park Market

1.3 km

Church

St Patrick's Cathedral

720 m

Square

Takutai Square

1.4 km

Harbour

Queens Wharf

1.6 km

Landmark

Britomart

1.3 km

Event hall

SKYCITY Auckland

690 m

Park

Western Park

1.5 km

Landmark

Auckland Domain

1.5 km

Park

Domain Wintergardens

1.8 km

Nearby

Gallery

Auckland Art Gallery Toi o Tamaki

470 m

Square

Aotea Square

500 m

Auckland CentralNew Zealand

Queen Street

320 m

Theatre

Aotea Centre

420 m

Public Building

Auckland Town Hall

290 m

Park

Albert Park

600 m

Library

Central City Library

350 m

Church

St. Paul's Church

400 m

Church

St Matthew-in-the-City Church

460 m

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

450 m

Church

The Baptist Tabernacle

460 m

Theme Park

Odyssey Sensory Maze

260 m

Shopping Area

Queens Court

90 m

Auckland CentralNew Zealand

Grey Lynn

530 m

Restaurants

The Churchill Auckland

0 m

396 Queen Street Level 20

Trocadero Restaurant & Bar

30 m

380 Queen Street

Tanuki Sushi & Sake Bar

240 m

319 Queen Street

Citizen Q

30 m

305 Queen Street

Osaka Restaurant

70 m

430 Queen Street

Kubick

130 m

430 Queen Street

Nando's New Zealand

160 m

328 Queen Street

BBQ Duck Cafe

210 m

115 Queen Street Unit C

Explore Auckland

Auckland Art Gallery Toi o Tamaki

6 minutes' walk

National art collection with stunning architecture and free admission, hosting exhibitions and guided tours.

SkyTower

10 minutes' walk

Iconic skyline feature offering panoramic views, dining options, and thrilling sky jump for adrenaline seekers.

Auckland War Memorial Museum

25 minutes' walk

Extensive collection of New Zealand artifacts and exhibits, plus unique guided tours highlighting history and culture.

Viaduct Harbour

25 minutes' walk

Vibrant waterfront area with restaurants and shops, plus stunning views of sailing boats and access to waterfront walks.

Hiking at Myers Park

7 minutes' walk

Tranquil park space for walking and picnicking, featuring lush greenery and beautiful pathways for all ages.

SkyJump from SkyTower

10 minutes' walk

Bungee-style jump from 192 meters, ideal for thrill-seekers. Advance booking required for this unique experience.

Yoga Classes at Cathedral Square

9 minutes' walk

Relaxing outdoor yoga sessions offering a peaceful atmosphere, suitable for all skill levels, with classes frequently scheduled.

The Churchill Auckland

1 minute' walk

Elegant dining atmosphere serving seasonal New Zealand dishes with local ingredients. Reservations recommended.

Tanuki Sushi & Sake Bar

3 minutes' walk

Authentic Japanese sushi with a cozy setting. Try the fresh sashimi and signature sake selections.

Citizen Q

1 minute' walk

Craft burger spot creating delicious meals with locally sourced ingredients. Great for casual dining and takeout.

Spark Arena

25 minutes' walk

Major event venue hosting concerts and sports, with a buzzing atmosphere and varied programming for all ages.

Aotea Centre

6 minutes' walk

Cultural venue featuring performances and film, hosting theater, concerts, and events in a grand setting.

Vulcan Lane

11 minutes' walk

Vibrant laneway with bars and cafes, known for live music evenings and a lively nightlife scene.

Getting around

City Centre

Auckland20 min · 1.6 km

Airports

Auckland Airport (AKL)32 min · 21.2 km

Train

Train Station - Britomart15 min · 1.2 km

Train Station - Grafton18 min · 1.5 km

Bus

Bus stop2 min · 100 m

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site (reservation might be needed) at NZD 60 per day.

Internet

is available in for free.

Breakfast

You can start your day with a full breakfast, which costs NZD 39 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Japanese, Chinese, Korean, Hindi, Malay, Tagalog / Filipino, Vietnamese

Number of floors:

Number of rooms:

275

Questions of the users

About Four Points By Sheraton Auckland

Is it possible to request two single beds for my stay as I'm traveling with my daughter?

5 March 2024

Yes, two single beds can be arranged for an additional fee of $30-$50, based on availability.

What parking options are available at the hotel?

12 April 2024

There are two parking options: Valet Parking for $60.00 NZD per day and Self-Serve Parking for $35.00 NZD per day, which is a 5-minute walk from the hotel.

What time is check-in, and can I check in early?

18 June 2024

Check-in is at 3:00 PM. Early check-in requests can be accommodated based on availability, and booking the night before guarantees access to the room.

How far is the hotel from the cruise port, and is there an airport shuttle?

22 July 2024

The hotel is approximately a 10-minute walk from the cruise port. Unfortunately, there is no airport shuttle service, but taxis are readily available.

Is there a deposit required upon booking?

25 August 2024

A bond of $100 NZD per night is required. For stays longer than 3 nights, a holding deposit of $300 NZD will be charged, which will be released upon check-out.

What are the front desk hours for assistance?

30 September 2024

The front desk is open 24/7 to assist with check-in and any inquiries.

Can a rollaway bed be added to the room for our child?

3 November 2024

A rollaway bed can be accommodated in certain room types. Providing your confirmation number will help confirm availability.

Do any rooms come with balconies?

15 December 2024

Balconies are available in suite and studio room types. If you have further inquiries, please ask.

Are late check-outs available?

10 January 2025

Late check-outs are subject to availability, similar to early check-in requests.

Is there a laundry service, and what are the costs?

22 February 2025

Laundry and dry cleaning services are available, with pricing varying by item. Additional recommendations for nearby laundromats can also be provided.